The AI front desk for small business.
Plexvia answers your website chat and email from your own knowledge, drafts every reply, and brings in a person the moment one is needed — so no customer waits, and nothing goes out without your say-so.
Every message, one calm place.
Website chats and customer emails land in the same inbox, colour-coded so a glance tells you what needs a person. No tab-hopping, no message lost between tools.
- Website chat and email together, not in separate apps
- See what’s answered and what’s still waiting
- Search every conversation you’ve ever had
- PNPriya Nair2m
Hi! Are you open this Saturday for a fitting?
- DBDaniel Brooks11m
Re: Invoice #4821, can I split the payment?
- SMSofia Marenco24m
Thanks, that worked perfectly 🙏
- FDFront desk38m
Maya: I covered the 2pm, all good
- Oorders@northwind1h
New order from the spring collection
- JOJames O.1h
Do you ship internationally?
It writes the reply. You decide what sends.
Plexvia reads each message, pulls the right answer from your knowledge, and drafts a reply in your voice. Read it, tweak it, send it — or let it handle the routine questions on its own, within the limits you set.
- Drafts written from your knowledge, not guesswork
- Approve, edit, or rewrite — you’re always in control
- Hand over only the questions you’re comfortable with
Plexvia drafts from your knowledge. Nothing sends until you approve it.
Exchange: linen jacket
Daniel Brooks · via email
Hi! I bought the linen jacket last week but it's a size too small. Can I exchange it for a medium, and how long does that take?
Open even when you’re not.
Add Plexvia to your site and visitors get an instant, accurate answer at any hour. When a conversation needs a person, it hands off cleanly to your team — the visitor never starts over.
- Instant answers around the clock
- Smooth handoff to a teammate when it matters
- Turns curious visitors into booked customers
Northwind Studio
Replies in seconds
A front desk that never clocks out.
The calm of one tidy inbox, the speed of instant answers, and the confidence that the AI only ever speaks from your truth.
Answered in seconds
Visitors and customers get an accurate reply right away, not three hours later.
Grounded in your truth
Every answer is drawn from your own knowledge, with the source attached.
You stay in control
Approve every reply, or let Plexvia handle the routine ones. Your call, per inbox.
Calm and on-policy
Plain-language guardrails keep sensitive questions with a person, every time.
One place for the team
Chat, email, and private team notes sit side by side. Nothing lives in a silo.
Starts free, grows with you
Begin on the free plan, then add seats, inboxes, and locations as you grow.
Explore the whole front desk.
Every part of Plexvia shares the same knowledge, the same access rules, and the same calm design.
Give every customer your best reply.
Bring your conversations, your team, and your knowledge together, and let Plexvia run the front desk.
Free to start · No card required