Internal AI assistant

Ask your business anything. Right in team chat.

Every team gets its own chat, and Plexvia is in it. Mention @plexvia and it answers on the spot — stock, prices, policies, hours — drawn straight from your own knowledge, and only ever sharing what each person is allowed to see.

Now in beta
Your newest teammate

An answer, without leaving the conversation.

No more “let me check and get back to you.” Ask @plexvia right where your team already talks, and it replies with the answer and the source it used — so everyone can trust it and move on.

  • Ask @plexvia anything, in any team chat
  • Answers come from your knowledge, with the source attached
  • Works in direct messages, group chats, and team chats

Front desk

Team chat · 4 people + Plexvia

MALETRJS
  • MA
    Maya9:41

    Customer at the counter asking about the linen sets — are any left?

  • LE
    Leo9:41

    @plexvia what do we have in the linen collection right now?

  • Plexvia9:41

    Three linen sets in stock: two Queen at $189 and one King at $219. The next restock arrives Friday.

    From your catalog
Access-aware

It shares only what each person should see.

Plexvia answers at the access level of the people in the chat — never above it. Front-desk staff get front-desk answers; owners get owner answers. The same knowledge, scoped to the room.

  • Honors your access levels, automatically
  • Sensitive details stay with the people allowed to see them
  • One rulebook for staff and the assistant alike

Access levels

Who sees what, at a glance

Viewing as: Support

Hours, returns & shipping

Everyone

Wholesale price list

Staff

Supplier contracts

Owners

The AI answers only from what the person it's helping is allowed to see.

Grounded, not guessed

The right answer, the first time.

Because the assistant reads from your approved knowledge, the answer your team gets is the answer your customers would get. Consistent, current, and traceable back to the source.

  • The same truth your customers hear
  • Shows the source behind every answer
  • Says so plainly when it doesn’t know
What’s our turnaround on a custom order right now?
Plexvia

Custom orders are running 2–3 weeks this month, plus shipping. The cut-off for the holiday window is December 5.

From: Production schedule

Plexvia only answers from your sources, and never invents a promise.

Why teams keep it open

Less interrupting. More knowing.

The answer your team needs is already written down somewhere. Plexvia just makes it instant — and keeps it in bounds.

Ask in your own words

Mention @plexvia mid-conversation and get an answer on the spot. No new tab, no forms.

Answers with a source

Drawn from your company knowledge — stock, prices, policies — with where it came from.

Respects access

It only shares what the people in that chat are allowed to see. Nothing leaks upward.

Faster onboarding

New hires get answers without interrupting a manager for every small question.

Where your team already talks

Lives inside the team chats you already use, so there’s nothing new to learn.

Never invents

If the answer isn’t in your knowledge, it says so instead of guessing.

Give your team an assistant that already knows.

The internal AI assistant is part of the Growth plan. Tell us about your team and we’ll help you start.

Free to start · No card required