One source of truth, behind every answer.
Teach Plexvia how your business works, once. It reads your website, the documents you upload, and the answers you type in yourself, then grounds every reply in those sources rather than guessing.
It only ever speaks from your truth.
Every answer is drawn from your sources and shows which one it came from, so you can check what your customers and your team are being told.
Your knowledge
harborandpine.com
Synced · 48 pages
Spring pricing.pdf
Returns & exchanges FAQ
Synced · 23 answers
A grounded answer
You can return any unworn item within 30 days for a full refund. Exchanges are free and we include a prepaid label.
From: Returns & exchanges FAQPlexvia only answers from your sources, never guesses.
Three ways in. One source of truth.
Crawl your website, upload your documents, or simply type the answers you give every day. Plexvia keeps it all in one place and stays in sync as your business changes.
- Crawl your site, including the pages you’d forget
- Upload PDFs, FAQs, and price lists
- Type in answers and fixes in plain language
Your knowledge
Three ways in, one source of truth
harborpine.com
Crawled · 62 pages
Returns policy.pdf
Uploaded · approved
Care & sizing FAQ
Typed in · 31 answers
You approve what goes live. Only approved knowledge is used in replies.
Some knowledge is for everyone. Some isn’t.
Give each piece of knowledge a level: everyone, staff only, owners only, or a level you name yourself. People see what their level allows, and so does the assistant, so both stay inside the same boundary.
- Levels in your own words, set once
- One rulebook for people and AI alike
- Sensitive details never surface in the wrong reply
Access levels
Who sees what, at a glance
Hours, returns & shipping
EveryoneWholesale price list
StaffSupplier contracts
OwnersThe AI answers only from what the person it's helping is allowed to see.
Accuracy your customers can feel.
A knowledge base isn’t a wiki nobody reads. It’s the difference between a confident answer and a wrong one.
Learns from your site
Point it at your website and it reads your pages: hours, services, policies and more.
Bring your documents
Upload PDFs, price lists, and policies. Plexvia turns them into answers it can use.
No guessing
If the answer isn’t in your knowledge, Plexvia says so and brings in a person.
Always current
Update a fact once and chat, email and team answers all reflect it.
Right info, right people
Access levels keep sensitive knowledge in the right hands, for staff and the AI alike.
You approve it
Review before anything goes live. Only approved knowledge is ever used in a reply.
The rest of the platform
Every part of Plexvia draws on the same knowledge and the same access rules.
Put your knowledge to work.
Point Plexvia at your site and your documents, and answers in chat, email and team chat all come from the same place.
Free to start · No card required