Website chat that knows your business.
Add Plexvia to your site and a visitor gets an answer straight away, drawn from what you have taught it. When a conversation needs a person, it hands over to your team and the visitor stays in the same thread.
Answer visitors the moment they arrive.
A chat widget greets a visitor and answers from your own knowledge. The everyday questions (hours, stock, shipping, returns) are handled before anyone has to step in.
- Replies in seconds, around the clock
- Speaks only from your sources, never guesses
- Greets visitors in a tone you set
Harbor & Pine
Replies in seconds
It knows when to bring in a person.
For anything sensitive or unusual, such as a booking, a complaint, or a one-off request, Plexvia hands the conversation to your team and tells the visitor a person is on the way. They keep the same thread throughout.
- Sensitive topics always reach a human
- Your team picks up with the full conversation in view
- The visitor never has to repeat themselves
Harbor & Pine
Chat widget · always on
After hours, common questions still get answered
AIA booking request comes in, Jordan is brought in
TeammateThe visitor keeps one conversation. Plexvia brings in the right person.
Every reply traces back to your truth.
Plexvia learns from your website, your documents, and the answers you type in yourself. When it replies, it shows where the answer came from, so you can check what your visitors are told.
- Learns from your site, docs, and FAQs
- Shows the source behind each answer
- Update a fact once, and chat reflects it everywhere
Yes, we gift-wrap any order for $4, and you can add a short note at checkout. Wrapped orders still ship the same day if you order before 3pm.
From: Shipping & gifting FAQPlexvia only answers from your sources, and never invents a promise.
Helpful in the moment that counts.
The question a visitor asks at midnight is the one that wins, or loses, the sale. Plexvia is there for it.
Covered outside opening hours
A question at 2am gets the same answer it would get at 2pm, from your own sources.
Accurate, not generic
Answers come from your site and docs, with the source attached. Never made up.
A clean handoff
When a person is needed, your team picks up the very same thread. No starting over.
On in minutes
Add it with the WordPress plugin or a small snippet. No developer required.
Turns questions into customers
Answer the questions people ask before buying, on the page where they ask them.
Stays on-policy
Guardrails keep it from promising anything you haven’t confirmed.
The rest of the platform
Every part of Plexvia draws on the same knowledge and the same access rules.
Answer every visitor, the moment they ask.
Add Plexvia to your site in minutes and turn quiet hours into booked customers.
Free to start · No card required