Website chat

Website chat that knows your business.

Add Plexvia to your site and every visitor gets an instant, accurate answer — day or night. When a conversation needs a person, it hands off to your team without missing a beat.

Now in beta
Instant answers

Answer visitors the moment they arrive.

A friendly chat widget greets every visitor and answers from your own knowledge in seconds. Most questions — hours, stock, shipping, returns — are handled before anyone has to step in.

  • Replies in seconds, around the clock
  • Speaks only from your sources, never guesses
  • Greets visitors in a tone you set

Northwind Studio

Replies in seconds

Message…
Human handoff

It knows when to bring in a person.

For anything sensitive or unusual — a booking, a complaint, a one-off request — Plexvia hands the conversation to your team and lets the visitor know a person is on the way. They keep one smooth thread the whole time.

  • Sensitive topics always reach a human
  • Your team picks up with the full conversation in view
  • The visitor never has to repeat themselves

Harbor & Pine

Chat widget · always on

Answering

After hours, common questions still get answered

AI

A booking request comes in — Jordan is brought in

Teammate

The visitor keeps one conversation — Plexvia just brings in the right person.

Grounded answers

Every reply traces back to your truth.

Plexvia learns from your website, your documents, and the answers you type in yourself. When it replies, it shows where the answer came from — so you can trust what your visitors are told.

  • Learns from your site, docs, and FAQs
  • Shows the source behind each answer
  • Update a fact once, and chat reflects it everywhere
Do you offer gift wrapping?
Plexvia

Yes — we gift-wrap any order for $4, and you can add a short note at checkout. Wrapped orders still ship the same day if you order before 3pm.

From: Shipping & gifting FAQ

Plexvia only answers from your sources, and never invents a promise.

Why it works

Helpful in the moment that counts.

The question a visitor asks at midnight is the one that wins, or loses, the sale. Plexvia is there for it.

Never miss a visitor

Someone always answers — at lunch, on weekends, at 2am. No more missed questions.

Accurate, not generic

Answers come from your site and docs, with the source attached. Never made up.

A clean handoff

When a person is needed, your team picks up the very same thread. No starting over.

On in minutes

Add it with the WordPress plugin or a small snippet. No developer required.

Turns questions into customers

Help people choose, check stock, and book — right there on the page.

Stays on-policy

Guardrails keep it from promising anything you haven’t confirmed.

Answer every visitor, the moment they ask.

Add Plexvia to your site in minutes and turn quiet hours into booked customers.

Free to start · No card required